Online sales conditions

Concentralia is a registered trademark of Sallo Kyra, S.L., and through this website www.concentralia.com makes deliveries through online sales only in Spain within the peninsular territory, without shipping costs in any case.

1. Prices

The products will be sold at the indicated price, the one collected at the time of order confirmation by the customer being valid. Value Added Tax (VAT) is included in the prices of all products, but no other tax, fee, duty or surcharge.

2. Validity of prices

SALLÓ KYRA S.L. reserves the right to modify prices, products, offers and other commercial conditions without prior notice.

3. Conditions of sale

3.1. Delivery and transport costs

For orders in EUROPE, BALEARIC ISLANDS and CANARY ISLANDS it is necessary to request a transport quote to the email consumidor@concentralia.com

3.2. Methods of payment and execution of the order

VISA credit card or MASTERCARD

All operations that involve the transmission of personal or banking data are carried out using a secure environment, a server based on the standard security technology SSL (Secure Sockets Layer). All the information that you transmit to us travels encrypted through the network.

Likewise, the data on your credit card is entered directly on the bank’s page, in the POS (Point of Sale Terminal of the Bank) and is not entered or registered in any server of SALLO KYRA, S.L.

When paying with a VISA or MASTERCARD, the following information will always be requested: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD card offering more guarantees regarding the security of the transaction.

This form of payment is valid only on the web.

When the amount of a purchase has been charged fraudulently or improperly using a payment card number, its holder may demand the immediate cancellation of the charge. In such a case, the corresponding debit and repayment entries in the accounts of the provider and the owner will be made as soon as possible.

However, if the purchase had actually been made by the cardholder and the return requirement was not a consequence of having exercised the right of withdrawal or resolution and, therefore, would have unduly required the cancellation of the corresponding charge, it will remain obligated before SALLO KYRA, S.L. to compensation for damages caused as a result of said cancellation.

3.3. Order delivery

SALLO KYRA, S.L. undertakes to deliver the order within a maximum of 72 hours, from the day following the order, excluding holidays.

Deliveries are usually made within 48 hours by the transport company MRW / CORREOS EXPRESS / GSL or similar.

The availability of the products offered by SALLO KYRA, S.L. may vary depending on customer demand. Despite the fact that SALLO KYRA, S.L. updates the stock periodically, the product requested by the client could be out of stock at that moment. In case of non-execution due to unavailability, SALLO KYRA, S.L. At the moment it becomes aware of this situation, it will notify the client, by means of an email. The period of this communication will not exceed in any case the maximum period of 10 days. SALLO KYRA, S.L. may give the double option of: supplying the customer with a product with similar characteristics or of superior quality without price increase, or except for justified and demonstrable reasons by SALLO KYRA, S.L. within this same period, pay the sums paid for the canceled order.